Long Covid & ME/CFS

A care program for your way forward.

Sharpa supports people with Long Covid and ME/CFS in Switzerland along the entire care pathway — from assessment to therapy. With one dedicated contact, adapted to your energy limits and based on the latest scientific evidence.

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Forest paths disappearing into morning fog — no orientation.

The challenge

Long Covid meets a healthcare system that isn't prepared for it.

No clear path

There is no clarity around diagnostics and therapy. Patients drift between GPs, specialists, and waiting lists — without anyone offering a coherent diagnostic and therapeutic pathway.

Care that makes you sicker

The trip to the practice alone can trigger Post-Exertional Malaise (PEM) — significantly worsening the patient's state. The healthcare system demands activity; the illness forbids it.

Fragmented care

Immunologist, neurologist, cardiologist — each sees a fragment. Findings sit in different practices, in different formats. No one assembles the full picture.

Financial burden

Health insurers currently cover almost no costs. Reimbursement options are little known, and the path to coverage is complex. Patients and their families largely carry the financial burden alone.

Caregivers at their limit

Those who coordinate, research, and care carry an enormous burden — often alongside their own job and family. The healthcare system neither sees nor addresses their exhaustion.

Our role

Sharpa builds the care pathway that doesn't yet exist.

Long Covid is a systemic illness — but care is fragmented. Sharpa connects diagnostics, medical consultation, and therapy into one coherent, coordinated process: from at-home blood draws to telemedical consultations with specialised partner physicians, all the way to scheduling therapy and rehabilitation.

Given the substantial overlap in disease mechanisms and symptoms, Sharpa is also relevant for people with ME/CFS — even when the illness is not connected to a SARS-CoV-2 infection or COVID vaccination.

Sharpa does not provide therapy itself. The medical decision lies with the physician. Sharpa ensures that the physician enters every consultation prepared and with the necessary information — and that you don't have to manage logistics, gathering findings, or coordinating appointments.

The name comes from the Nepali Shar Pa: someone who carries the load on the way to the summit and knows the path.

Hands gripping a rope — secured on the path.
A hand placing index cards in an ordered row.

The care program

Six steps — structured, supported, at home where possible.

Each step builds on the previous. You start with a questionnaire — we coordinate everything else. More on the process and costs →

01

Questionnaire

Structured questionnaire on your condition — at your own pace, no time pressure. You can pause the questionnaire at any time and continue later.

at home
02

Functional tests & in-depth assessment

Hand-grip strength and stand tests, with provided tools where needed. Existing results (lab work, history, etc.) are taken into account, leading to a recommendation for laboratory diagnostics following medical assessment.

at home
03

Laboratory diagnostics

Blood draw by a professional at your home. The selected lab parameters reflect the current state of research and complete the assessment dossier for the medical consultation.

at home
04

Medical consultation & therapy plan

45–60 minutes with a specialised partner physician — telemedical, based on all available data. Followed by your individual, mechanism-based therapy plan.

at home · telemedical
05

Therapy & support

Sharpa remains your dedicated contact throughout the process and coordinates appointments, therapists, and logistics. At home where possible, in specialised facilities where necessary. Progress monitoring and adjustment included — because the integrated orchestration of the process has a decisive influence on success.

coordinated
06

Reimbursement dossier

Documentation of therapy evidence for your individual case, follow-up diagnostics, and concrete recommendations on the path to reimbursement.

optional

For caregivers & family members

You carry too. We see that.

"I don't know what to do, and I'm afraid we won't make it."

Those who care, coordinate, and organise stay invisible to the healthcare system. Sharpa is here for you too — not as an attachment, but as your own agent.

Sharpa takes over scheduling with physicians and therapy facilities, the consolidation of findings, and communication with the care network. If the patient cannot use the service themselves, Sharpa supports you in arranging all the necessary steps on their behalf.

A hand on a doorknob, a darkened room behind it.

Frequently asked

Our answers.

Sharpa is a coordination and support care program for people with Long Covid and ME/CFS in Switzerland. We organise the path from diagnostics to therapy — at home, with one dedicated contact, at the patient's own pace. Sharpa is not a medical provider and does not perform therapies itself.

The questionnaire is free. The functional tests and in-depth assessment cost CHF 196. Laboratory diagnostics cost up to CHF 3,000, depending on the scope of diagnostics and the type of blood draw. The medical consultation, including preparation and follow-up, costs CHF 500. Therapy costs typically start at CHF 4,000 and depend on the therapy plan. Sharpa's therapy support is billed at a 15% surcharge. The optional reimbursement dossier costs CHF 480.

In principle, you should expect that costs currently have to be borne privately. On request, Sharpa prepares a reimbursement dossier intended to improve the chances of cost coverage by your insurer.

Yes. Given the substantial overlap in disease mechanisms and symptoms, we view ME/CFS as the most severe expression of Long Covid. From our perspective, our care pathway and treatment principles are also relevant for ME/CFS.

Your data — including the information from your health questionnaire — is processed in accordance with the EU General Data Protection Regulation (GDPR) and the revised Swiss Federal Act on Data Protection (revFADP). We treat questionnaire responses as special category personal data within the meaning of Art. 9 GDPR and Art. 5 lit. c revFADP.

In concrete terms:

  • Storage in Switzerland: Your account, your profile details and your health questionnaire responses are stored in an encrypted database in Zurich.
  • Processing in the EU: The application that receives and processes your input runs on a server in Frankfurt am Main (Germany) — within the European legal area.
  • Encrypted transmission: All communication between your browser and our systems takes place exclusively over TLS-encrypted connections.
  • Strict access control: Only a narrowly limited group of Sharpa staff has access to your data — solely within the scope of the service you have requested.

Medical consultations and general communication are also possible from outside Switzerland. However, our diagnostic and therapeutic services can currently only be provided within Switzerland.

After receiving your questionnaire, Sharpa sends you an initial structured overview, and you prepare the further tests and in-depth assessment in Stage 2. This initial structured overview will, where needed, also provide you with a good basis for consultations with other physicians.

Contact

Questions? We're here for you.

Email: info@sharpa.health